SMS and Messaging Terms

These SMS and Messaging Terms apply when ACar sends or receives text messages, SMS messages, MMS messages, in-app messages, push notifications, or similar account and transaction communications. They supplement the Terms of Service, Privacy Policy, and any transaction documents that apply to a specific vehicle or service.

ACar may send transactional messages about:

• Account access, authentication, security, and verification.
• Listings, appointments, test drives, buyer/seller messages, and support requests.
• Checkout, payments, deposits, refunds, document signing, title, registration, insurance, lien payoff, pickup, and delivery.
• Fraud prevention, safety, legal notices, policy updates, and transaction status.

ACar may send marketing or promotional texts only where permitted by law and your consent or communication preferences.

By providing a mobile number and choosing a text-message option, you authorize ACar and its service providers to send messages related to the service, account, listing, appointment, transaction, or support request. Consent to marketing texts is not required as a condition of buying, selling, or using ACar services. ACar keeps records of consent and opt-out requests.

Message frequency varies by your activity, preferences, and transaction status. Message and data rates may apply.

You may revoke consent to text messages in any reasonable manner. Replying STOP, QUIT, END, REVOKE, OPT-OUT, CANCEL, or UNSUBSCRIBE to a message opts you out of further texts from that program. ACar processes revocation requests within ten business days as required by FCC rules, and may send one final message confirming your opt-out and, where you receive more than one category of text from ACar, asking which categories you intend to stop; if you do not reply, the revocation applies as the rules require. Replying HELP provides support or contact information.

Opting out of marketing texts does not stop transactional or legally required messages where ACar is permitted to send them, including messages needed for account security, appointments, payments, documents, title, registration, support, or a requested service.

For help, email [email protected].

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device, phone number accuracy, network availability, and service-provider systems. ACar does not guarantee that any message will be delivered by a specific time.

ACar handles phone numbers, messaging preferences, message content, delivery records, opt-out records, support records, and related metadata as described in the Privacy Policy. SMS vendors and communication providers may process information on ACar's behalf to deliver and manage messages.

We may update these SMS and Messaging Terms as our messaging programs, vendors, or legal obligations change. The version date identifies the current terms.